When faced with an emergency situation on the A4 motorway, it is crucial to know how to react effectively to ensure your safety and that of other road users. How do you call for help quickly? How do you get help when your vehicle breaks down on this busy motorway? Discover our practical advice and the steps to follow in the event of an accident on the A4. With Sanef, stay informed and prepared for any eventuality on the A4.

What should you do if you are involved in an accident on the A4?

In the event of an accident on the A4, the priority is to stay calm and keep yourself and other passengers safe. Immediately activate your vehicle's hazard warning lights to signal your situation to other drivers. If possible, park your vehicle on the hard shoulder or the shoulder of the road to avoid additional risks.

Make sure you wear a reflective safety waistcoat before getting out of the vehicle so that you are clearly visible, then move away from the carriageway and traffic by getting behind the barrier near the hard shoulder.

If injuries are involved, avoid moving the injured persons, except in the event of imminent danger. Wait for emergency services to arrive and follow their medical instructions.

In the event of damage to property, exchange information with the other drivers involved, such as names, telephone numbers, registration numbers and insurance details. If possible, take photos of the scene of the accident and collect the contact details of any witnesses.

Good to know: in the event of an accident on the A4, it is not compulsory to place your red triangle upstream of your position, as this manoeuvre can be particularly dangerous.

How do I call for help in the event of an accident on the A4?

Emergency call points are strategically placed along the A4 motorway. They are easily identifiable with their distinctive orange colour. By using these terminals, you can quickly get in touch with emergency services and provide them with essential information.

If there is no terminal nearby, you can use your mobile phone. To call for help in the event of an accident on the A4, dial the emergency number 112 in France. Il s'agit du numéro standard pour les situations d'urgence dans toute l'Union européenne.

Give emergency services precise information about your location on the A4 motorway. Indicate clearly :

Stay on the line with the emergency services for as long as they ask, and follow their instructions to ensure a rapid and appropriate response.

Roadside assistance on the A4: what to do?

Breakdown services on the A4 motorway in France are provided exclusively by approved companies, guaranteeing the quality and safety of operations. These companies must meet strict criteria, including proximity to motorway access, 24-hour telephone availability, qualified staff, adequate equipment and facilities to accommodate drivers in case of need. It is crucial to note that approval may be suspended or withdrawn in the event of non-compliance with these requirements or complaints. Rates vary according to the type of assistance required, from on-the-spot breakdown assistance to towing to a location chosen by the driver.

Driving safely on the A4 requires vigilance and knowledge of what to do in the event of an accident or emergency. It is essential to remain calm, report the accident, get to safety and contact the emergency services quickly.

When it comes to prevention, it's crucial to maintain adequate safety distances from the vehicles in front of you, so that you have enough time to react and avoid collisions in the event of sudden braking or unforeseen circumstances on the road.

Did you know? In 2023, 22% of vehicles drove too close to the vehicle in front. At weekends, the phenomenon becomes more pronounced: 26% of vehicles do not leave the 2 seconds with the vehicle in front.

Respecting these distances, adjusted to your speed and traffic conditions, is one of the most reliable ways of preventing accidents and ensuring a safe journey for all A4 users.

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